Frequently asked Questions

When can I order your service?

24 hours a day online at Spin Cycle Laundry or by calling 1 (407) 933-8641 from Mon – Sat : 7:00am to 11:00pm

What exactly do you do?

We pickup and deliver laundry from and to your home or business.

What do you charge?

The price list can be viewed by clicking here

Do you sort my laundry?

You can choose to have your laundry washed unsorted, or sorted into lights & darks.
If you choose to sort your laundry, lights and darks will be washed separately for an additional cost of $3.00.
If you choose to have Spin Cycle Laundry sort for you, we will sort into lights & darks and was seperatly, There will be a $6.00 cost for this.
$6.00 cost will be added to your order if you selected the option to sort your own laundry, but then do not actually sort it.

How is my Laundry packaged for delivery?

Your laundry is packaged and delivered in clear plastic bags, that are then placed in as many Spin Cycle Laundry branded nylon bags as needed, with your name attached. Each branded bag cost $6.00 and is yours to keep and use with subsequent orders.

What happens if I forget to put my bag out, or to cancel or change my order?

Your order can be cancelled as late as 8:00am on your service day, online, or by calling our facility. If your order is not cancelled or changed, and the driver is dispatched, we will charge a $9.99 missed pickup or delivery fee.

Do you have same day service?

If you click here, you will be able to check the availability status.

How do I pay for your services?

By either debit or credit card. We accept all major cards.

What happens if I am unable to pay for my laundry?

We understand things happen and situations change. If for some reason you are unable to pay for your laundry after it has been processed, we will hold it at one of our facilities for 15 days to give you the opportunity to pay for it in full. We are unable to deliver your processed laundry until it has been paid for in full. If laundry if not paid for within 15 day, it is considered abandoned and is then donated to the less fortunate.

Can I do it over the internet?

Sí, después de crear una cuenta con nosotros, podrá convocarnos con solo un clic.

I’m concerned about my personal information

We pledge that we will never sell or otherwise use the information we have about our customers for any other purpose but to serve you. It will never be sold, leased, or otherwise used.

Is your website secure?

Spin Cycle Laundry website is certified secured end to end. We take security very seriously and use state of the art software to protect your information.

Contact Us

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.